The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfy & Cozy
“The room was incredibly comfortable, and the beds provided the best sleep we've had in ages. A perfect retreat after a long day!” view full review
Accessible and Welcoming
“The hotel was very accommodating for our furry friend, providing ample space and amenities for pets. It made our stay even more enjoyable!” view full review
Spotlessly Clean
“Everything in the room was impeccably clean, which made us feel right at home. It’s always nice to see such attention to detail!” view full review
Restful Sanctuary
“The bedroom was a peaceful sanctuary, outfitted with soft linens and blackout curtains that ensured a restful night’s sleep.” view full review
General
No smoking on site
Wi-Fi
Parking
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Lift
Vending machines
Sports & Fitness
Fitness centre
Guest Parking
Cookware/ Kitchen utensils
Services
Pet amenities available
Housekeeping
Laundry
Shops/Commercial services
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Room features
Air conditioning
Heating
Sitting area
Ironing facilities
Self-catering
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
449 North Santa Claus Lane,
North Pole,
Alaska,
United States,
99705,
Alaska
Map view
449 North Santa Claus Lane,
North Pole,
Alaska,
United States,
99705,
Alaska
City landmarks
101 Saint Nicholas Dr
Santa Claus House
960 m
Colonial Plaza
680 m
Church
North Pole Worship Center
840 m
Church
The Church of Jesus Christ of Latter-day Saints
1.9
km
Nearby
Mall
North Pole Plaza
300 m
Restaurants
North Pole Crepery
660 m
209 N Santa Claus Ln
Outlaw Tamales
450 m
302 N Santa Claus Ln
Taco Bell
450 m
209 N. Santa Claus Lane
Great Alaska Pizza Co
540 m
3392 Badger Rd
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
7.4/10
Very good
Rooms
7.5
Location
8.3
Service
8.7
Dining
5.5
Guest reviews
7.4/10
based on 6 reviews
4.5/5
based on 116 reviews
8.4
8.4/10 based on 75 reviews
#1 of 1 hotels in North Pole based on Tripadvisor
Nina
United States,
January
2024
7.6/10
I had a pleasant stay at this hotel. The rooms were clean and well-equipped with additional appliances like a small refrigerator and a microwave, exceeding the usual amenities of a 3-star hotel. The service was top-notch, with friendly and knowledgeable staff always ready to assist, making our check-in smooth and quick. The location was convenient, close to family in the area and offering a nice view of the nearby trees. While the dining options were limited and lacked protein choices, the overall experience was good.
Rooms
8.0
The rooms were always very clean and provided more than enough amenities for a comfortable stay.
Service
9.0
The staff was friendly and helpful, even assisting with taxi bookings and providing useful directions.
Location
8.0
The location was ideal for us, being close to family and offering a cozy setting with a view of the trees.
Dining
6.0
The dining options were limited to basic items like cold cereal and pastries, lacking in protein choices, but overall acceptable.
Facilities
7.0
The hotel facilities were satisfactory, providing the essentials for a comfortable stay.
Jack
United States,
October
2023
7.0/10
My stay at the hotel was overall great. The rooms were nicely decorated and spacious, but lacked some essential amenities like a fridge and microwave that most hotels offer nowadays. The service was top-notch with helpful and friendly staff. The location was convenient for my visit, with easy access to supermarkets and restaurants. However, the dining options were not up to par for the price point, and the facilities were just average.
Rooms
7.0
The rooms were nicely decorated and above average in size.
Service
9.0
The staff was very helpful and friendly.
Location
8.0
The location was great, near supermarkets and restaurants.
Dining
5.0
The dining options were sparse and not as expected for the price.
Facilities
6.0
The facilities were just average.
James
United States,
October
2023
7.2/10
Staying at Santa's residence for $270 was my only option at 1 am, and while the room could use some updates, it offered additional appliances like a small refrigerator and microwave, akin to what you'd find in a standard 3-star hotel room. The Santa Suite was a unique experience.
Rooms
7.0
The Santa Suite I stayed in was spacious and included some extra appliances. The equipment, especially the treadmill, could use an update.
Service
9.0
The staff here were really helpful, they even replied to my pre-booking questions via email. The friendly and knowledgeable service made my stay pleasant. Plus, they had free cookies!
Location
8.0
The hotel's location just off the highway was convenient and close to a grocery store and various fast-food options. It was perfect for my late-night arrival and also a great spot for seeing the Northern Lights.
Dining
5.0
The dining experience was a bit of a letdown, with a limited selection of cold cereal, muffins, and bagels. However, the option of fresh bread rolls was a nice touch.
Facilities
The facilities here were decent, but the absence of well-varied dining options was a downside. The hotel could benefit from enhancing its dining selections.
John
United States,
September
2023
8.0/10
Santa's Residence offered a room that was spacious, with additional appliances like a small refrigerator and microwave, exceeding the average size of a double room. The room came stocked with beverages, snack food, and microwave eats, providing good value for $270, despite limitations in amenities compared to other hotels. The location was superb, located just off the highway, very close to various convenient facilities.
Rooms
8.0
The room was above average in size and included additional appliances like a small refrigerator and microwave.
Service
9.0
The staff was helpful and accommodating, providing valuable assistance prior to booking and offering apologies for check-in mishaps.
Location
9.0
The hotel's location just off the highway was convenient, being very close to a grocery store and several fast food restaurants.
Dining
6.0
Facilities
William
United States,
August
2023
7.2/10
My stay at the hotel was pleasant overall. The rooms were equipped with additional appliances like a small refrigerator and a microwave, which were convenient. The location was great, close to a grocery store and fast food restaurants, perfect for sending postcards and enjoying the northern lights. However, the breakfast options were limited, and the dining experience could have been better.
Rooms
8.0
The rooms were adequately furnished with convenient amenities like a small refrigerator and a microwave.
Service
7.0
The staff was welcoming and knowledgeable, and their assistance was appreciated during my stay.
Location
9.0
The hotel's location just off the highway near a grocery store and fast food restaurants was convenient for various activities and sightseeing.
Dining
5.0
The breakfast options were limited, which was a downside considering the overall experience.
Facilities
7.0
The hotel provided the necessary facilities for a comfortable stay, though nothing extraordinary was noted.
T.
United States,
May
2023
7.4/10
My stay at this hotel was quite pleasant overall. The rooms were nicely decorated but lacked some standard amenities like a fridge or coffee maker that I'm used to having in most places. The warm and Christmasy lobby didn't quite translate to the room decor, but the extra appliances provided like a small fridge and a microwave were appreciated, even though they are more commonly found in 3-star hotels. The service was exceptional, with staff going above and beyond, even fetching a heater from home to help unfreeze some lines. The location worked well for me, being close to supermarkets and restaurants, and just a stone's throw away from my job site. Unfortunately, the dining options were a bit lacking in terms of protein, but the free cookies were a nice touch. Overall, a comfortable stay, with some room for improvement.
Rooms
7.0
The rooms were nicely decorated but missing amenities like fridge, microwave, or coffee maker that most hotels offer these days. They were the same size as a standard double room but provided additional appliances like a small refrigerator and a microwave.
Service
9.0
The staff were all very friendly and went out of their way to assist, including booking taxis and even bringing a heater from home to help with the frozen lines. Their service was top-notch.
Location
8.0
The location was excellent for me as it was close to my job site, supermarkets, and restaurants, making it convenient for my needs.
Dining
6.0
The dining experience was a mix; the options were somewhat limited in terms of protein, but the free cookies were a delightful treat.
Facilities
7.0
The facilities were sufficient for a comfortable stay, though some standard amenities in rooms were missed. Overall, decent for the price paid.
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