Hotel North Pole, North Pole ➤ Reviews, Rooms & Prices 2024

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About the Hotel

449 North Santa Claus Lane, North Pole, Alaska, United States, 99705

Hotel North Pole is a newly constructed extended stay lodge located in the heart of interior Alaska. It is notable for its unique Santa Suite that offers personal visits from Santa, making it a favorite among families. The hotel features 71 well-equipped guest rooms and suites designed for both business and leisure travelers. Its location provides easy access to outdoor activities like fishing and boating in the nearby Salcha River and Chena Lakes region.

Location

Hotel North Pole is conveniently located about 35 km from Fairbanks International Airport, making it easily accessible for travelers. Nearby attractions include Santa Claus House and the picturesque Chena Lakes region. The hotel lies within a 20-minute drive from Fort Wainwright and Ladd Army Base, catering to military personnel and their families. Local transportation options are available, allowing guests to explore the surrounding natural beauty.

Rooms

Each of the 71 guest rooms and suites offers modern amenities, including free high-speed internet access and flat-screen televisions with cable/satellite entertainment. Extended stay suites come with separate bedrooms, living areas, and fully equipped kitchens, providing ample space for longer visits. Guests can enjoy complimentary continental breakfast during their stay. The soothing decor and well-maintained facilities create a comfortable atmosphere for all visitors.

Eat & Drink

Hotel North Pole provides a complimentary continental breakfast for all guests, ensuring a convenient start to the day. The hotel lobby features a terrace where guests can relax and enjoy their meals while taking in the Alaskan scenery. Additionally, local restaurants and the North Pole Plaza Shopping Center, located nearby, offer various dining choices for lunch and dinner. Catering options are available for larger events and gatherings as well.

Leisure & Business

The hotel includes a newly constructed fitness center available 24 hours a day, featuring modern exercise equipment such as a treadmill, cycle, elliptical, and climber. Business travelers have access to a 24-hour business center for their needs. Optional nightly wake-up calls for Northern Lights viewing enhance the guest experience. The banquet room directly enjoys Alaska's sunshine and can host larger meetings or receptions.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Two-Bedroom Suite

Max:

4 persons

58 m²

Bed options:

2 King Size Beds

Heating

Air conditioning

room details

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Mini Suite Two Queen Beds

Max:

4 persons

33 m²

Bed options:

2 King Size Beds

Coffee machine

Heating

room details

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Mini Suite

Max:

2 persons

33 m²

Bed options:

1 King-size bed

Coffee machine

Heating

room details

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Getting around

A list of all available modes of transport

City Centre

North Pole 1.0 km

Airports

Fairbanks International (FAI) 30.6 km

Beaver (WBQ) 154.6 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Comfy & Cozy

The room was incredibly comfortable, and the beds provided the best sleep we've had in ages. A perfect retreat after a long day!view full review

Accessible and Welcoming

The hotel was very accommodating for our furry friend, providing ample space and amenities for pets. It made our stay even more enjoyable!view full review

Spotlessly Clean

Everything in the room was impeccably clean, which made us feel right at home. It’s always nice to see such attention to detail!view full review

Restful Sanctuary

The bedroom was a peaceful sanctuary, outfitted with soft linens and blackout curtains that ensured a restful night’s sleep.view full review

General

No smoking on site
Wi-Fi
Free parking
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Lift
Vending machines

Sports & Fitness

Fitness centre

Guest Parking

Cookware/ Kitchen utensils

Services

Housekeeping
Laundry
Shops/Commercial services

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Room features

Air conditioning
Heating
Sitting area
Ironing facilities

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

449 North Santa Claus Lane, North Pole, Alaska, United States, 99705

Map view

449 North Santa Claus Lane, North Pole, Alaska, United States, 99705

City landmarks

101 Saint Nicholas Dr

Santa Claus House

960 m

Colonial Plaza

680 m

Church

North Pole Worship Center

840 m

Church

The Church of Jesus Christ of Latter-day Saints

1.9 km

Nearby

Mall

North Pole Plaza

300 m

Restaurants

North Pole Crepery

660 m

209 N Santa Claus Ln

Outlaw Tamales

450 m

302 N Santa Claus Ln

Taco Bell

450 m

209 N. Santa Claus Lane

Great Alaska Pizza Co

540 m

3392 Badger Rd

Reviews and Ratings

Feedback from previous guests about their experience.

74%

liked the hotel and would stay again

7.4/10

Very good

Rooms

7.5

Location

8.3

Service

8.7

Dining

5.5

4.5/5 based on 116 reviews

#1 of 1 hotels in North Pole based on Tripadvisor

Nina

United States, January 2024

7.6/10

I had a pleasant stay at this hotel. The rooms were clean and well-equipped with additional appliances like a small refrigerator and a microwave, exceeding the usual amenities of a 3-star hotel. The service was top-notch, with friendly and knowledgeable staff always ready to assist, making our check-in smooth and quick. The location was convenient, close to family in the area and offering a nice view of the nearby trees. While the dining options were limited and lacked protein choices, the overall experience was good.

Rooms

8.0

The rooms were always very clean and provided more than enough amenities for a comfortable stay.

Service

9.0

The staff was friendly and helpful, even assisting with taxi bookings and providing useful directions.

Location

8.0

The location was ideal for us, being close to family and offering a cozy setting with a view of the trees.

Dining

6.0

The dining options were limited to basic items like cold cereal and pastries, lacking in protein choices, but overall acceptable.

Facilities

7.0

The hotel facilities were satisfactory, providing the essentials for a comfortable stay.

Jack

United States, October 2023

7.0/10

My stay at the hotel was overall great. The rooms were nicely decorated and spacious, but lacked some essential amenities like a fridge and microwave that most hotels offer nowadays. The service was top-notch with helpful and friendly staff. The location was convenient for my visit, with easy access to supermarkets and restaurants. However, the dining options were not up to par for the price point, and the facilities were just average.

Rooms

7.0

The rooms were nicely decorated and above average in size.

Service

9.0

The staff was very helpful and friendly.

Location

8.0

The location was great, near supermarkets and restaurants.

Dining

5.0

The dining options were sparse and not as expected for the price.

Facilities

6.0

The facilities were just average.

James

United States, October 2023

7.2/10

Staying at Santa's residence for $270 was my only option at 1 am, and while the room could use some updates, it offered additional appliances like a small refrigerator and microwave, akin to what you'd find in a standard 3-star hotel room. The Santa Suite was a unique experience.

Rooms

7.0

The Santa Suite I stayed in was spacious and included some extra appliances. The equipment, especially the treadmill, could use an update.

Service

9.0

The staff here were really helpful, they even replied to my pre-booking questions via email. The friendly and knowledgeable service made my stay pleasant. Plus, they had free cookies!

Location

8.0

The hotel's location just off the highway was convenient and close to a grocery store and various fast-food options. It was perfect for my late-night arrival and also a great spot for seeing the Northern Lights.

Dining

5.0

The dining experience was a bit of a letdown, with a limited selection of cold cereal, muffins, and bagels. However, the option of fresh bread rolls was a nice touch.

Facilities

The facilities here were decent, but the absence of well-varied dining options was a downside. The hotel could benefit from enhancing its dining selections.

John

United States, September 2023

8.0/10

Santa's Residence offered a room that was spacious, with additional appliances like a small refrigerator and microwave, exceeding the average size of a double room. The room came stocked with beverages, snack food, and microwave eats, providing good value for $270, despite limitations in amenities compared to other hotels. The location was superb, located just off the highway, very close to various convenient facilities.

Rooms

8.0

The room was above average in size and included additional appliances like a small refrigerator and microwave.

Service

9.0

The staff was helpful and accommodating, providing valuable assistance prior to booking and offering apologies for check-in mishaps.

Location

9.0

The hotel's location just off the highway was convenient, being very close to a grocery store and several fast food restaurants.

Dining

6.0

Facilities

William

United States, August 2023

7.2/10

My stay at the hotel was pleasant overall. The rooms were equipped with additional appliances like a small refrigerator and a microwave, which were convenient. The location was great, close to a grocery store and fast food restaurants, perfect for sending postcards and enjoying the northern lights. However, the breakfast options were limited, and the dining experience could have been better.

Rooms

8.0

The rooms were adequately furnished with convenient amenities like a small refrigerator and a microwave.

Service

7.0

The staff was welcoming and knowledgeable, and their assistance was appreciated during my stay.

Location

9.0

The hotel's location just off the highway near a grocery store and fast food restaurants was convenient for various activities and sightseeing.

Dining

5.0

The breakfast options were limited, which was a downside considering the overall experience.

Facilities

7.0

The hotel provided the necessary facilities for a comfortable stay, though nothing extraordinary was noted.

United States, May 2023

7.4/10

My stay at this hotel was quite pleasant overall. The rooms were nicely decorated but lacked some standard amenities like a fridge or coffee maker that I'm used to having in most places. The warm and Christmasy lobby didn't quite translate to the room decor, but the extra appliances provided like a small fridge and a microwave were appreciated, even though they are more commonly found in 3-star hotels. The service was exceptional, with staff going above and beyond, even fetching a heater from home to help unfreeze some lines. The location worked well for me, being close to supermarkets and restaurants, and just a stone's throw away from my job site. Unfortunately, the dining options were a bit lacking in terms of protein, but the free cookies were a nice touch. Overall, a comfortable stay, with some room for improvement.

Rooms

7.0

The rooms were nicely decorated but missing amenities like fridge, microwave, or coffee maker that most hotels offer these days. They were the same size as a standard double room but provided additional appliances like a small refrigerator and a microwave.

Service

9.0

The staff were all very friendly and went out of their way to assist, including booking taxis and even bringing a heater from home to help with the frozen lines. Their service was top-notch.

Location

8.0

The location was excellent for me as it was close to my job site, supermarkets, and restaurants, making it convenient for my needs.

Dining

6.0

The dining experience was a mix; the options were somewhat limited in terms of protein, but the free cookies were a delightful treat.

Facilities

7.0

The facilities were sufficient for a comfortable stay, though some standard amenities in rooms were missed. Overall, decent for the price paid.